Published by Maximilian Bauer
Last updated on October 14, 2024
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6 minute read
I had the pleasure of sitting down with the new Chief Operations Officer (COO) and Chief Financial Officer (CFO) of Paessler GmbH. We talked about business as well as people, change and all the interconnected elements in-between. With a unique blend of expertise in global operations and financial management, Dinesh knows how to navigate Paessler through changes and towards future growth and innovation.
Paessler's COO and CFO Dinesh Senanayake with CEO Helmut Binder
From the Past to Paessler’s Future
Dinesh comes from a profound background of professional roles managing the intersection of strategy, operations, and finance. He guided global teams across various industries and regions, from founder-led startups to large, publicly traded companies. And all along his career path Dinesh kept a certain set of values high: operational excellence, financial acumen and most importantly a deep commitment to the people he works with.
In his previous role as the COO and CFO of Ventiv Technology, he focused specifically on integrating financial and operational management. One key lesson he took away from this time: It is the people that represent the real success, not just the numbers. He would like to contribute to the current transformation process at Paessler by working on creating an atmosphere in which everybody feels valued and knows where he or she is headed.
A Leader with Passion for People and Change
Dinesh pinpointed two aspects in his leadership style: He values both the employee and customer satisfaction highly. That is why he aspires to lead with empathy through times of change. His key values of putting people first and committing to quality for the customer suit ideally to Paessler, especially whilst navigating this exciting phase of change with our new investor. His deep commitment aims for ensuring that the employees on the company internally are at the heart of attention, particularly during times of transformation.
“For me the employees of a company come first because they create value. Paessler built an amazing product with the passion and drive of its strong employees. My aim lies in continuing positive impact – both for the people working at Paessler as well as our customers. And while we are developing right now as a company, I see potential not just in growth or markets, but also in authentic leadership that helps employees grow with the challenges and supports customers ideally with transparency and authenticity”, Dinesh concludes.
The result and external focus lie within creating additional value for our customers while fostering a supportive and motivating environment for all Paesslerists. Dinesh firmly believes in the alignment of expectations as well as potential of all stakeholders, including the new investor Turn/River Capital.
International Perspective and Strategic Expertise for Paessler’s Future
What attracted Dinesh to Paessler is the company’s strong reputation, its loyal community, the expansive growth potential, and international scope. Throughout his career, Dinesh appreciated global challenges, diverse teams and thinking on a large scale. Having lived in over ten countries, which includes several locations within Europe, Asia and Australia, as well as the Americas, his specific skillset within operational and financial management equips him to ideally optimize Paessler’s adaptability and resilience in different markets. Therefore, Dinesh wants to build on the strong customer focus that shaped Paessler’s success, focusing even more on how the company empowers its customers to manage their IT infrastructures efficiently and cost-effectively.
A Vision for the Future
Looking ahead our new COO and CFO identifies a few crucial topics as strategically relevant: Firstly, he wants to extend the product portfolio and open new markets, further enhancing the customer experience to even higher satisfaction. Whilst implementing those changes, Dinesh accentuates that Paessler should stay agile and customer-driven, while making long-term progress in preserving the positive and supportive workplace culture. He has visualized this as a continuous journey and is dedicated to making incremental improvements.
In this new chapter of the company, we are confident that Dinesh’s experience and vision will allow us to achieve our strategic goals and continuously deliver excellence to the world of IT monitoring. We look forward to what the future holds with Dinesh as part of our team. Stay tuned for more updates as we embark on this exciting journey together.
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