If you’re running PRTG with a version between 16.4.28.x and 18.104.22.1688 your installation has a little problem: It will not tell you that a newer version of PRTG exists. And it cannot update itself. Our fault! We accidentally deactivated the auto update function. We apologize!
The bug has been fixed in version 22.214.171.1243. You just need to do a manual update once, and everything will work automatically again. Here’s what you need to do:
Log in to the PRTG web interface as administrator.
Select Setup | Auto-Update in the main menu.
Click the button „Check For Latest Update and Download“.
Process the update manually following the instructions in the web interface.
Paessler AG’s award winning PRTG Network Monitor is a powerful, affordable and easy-to-use Unified Monitoring solution. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Over 200,000 IT administrators in more than 170 countries rely on PRTG and gain peace of mind, confidence and convenience. Founded in 1997 and based in Nuremberg, Germany, Paessler AG remains a privately held company that is recognized as both a member of the Cisco Solution Partner Program and a VMware Technology Alliance Partner.