Empower your voice: Check out our new feature request tool "Paessler User Voice"

 Published by Michael Becker
Last updated on July 16, 2025 • 6 minute read

Your feedback is invaluable in helping us stay ahead of the technology curve. That's why we're excited to announce Paessler User Voice - our new feature request tool. This initiative allows you to directly shape the future of Paessler PRTG.

empower your voice our new feature request system

Why your feature requests matter

Collecting feature requests is essential to continually improving our software to meet your needs. Your insights and ideas are the driving force behind our development process.

By sharing your feedback, you are helping us evolve our product to better meet your expectations and needs.

What’s in it for you

1️⃣ Your voice, your product: Paessler User Voice puts your ideas first. You can suggest features that would improve your experience and make PRTG even more tailored to your needs. This involvement makes you a co-creator, not just a user. By voting, you'll also have the opportunity to dive deeper with early access (beta tester).

2️⃣ Transparency and engagement: Paessler User Voice allows you to see what features are being considered, planned, and developed. This transparency builds trust by allowing you to track the progress of your suggestions and see how your input shapes our product.

3️⃣ Prioritization that reflects your needs: Not all features are equally important. By voting on feature requests, you can help us determine which features are most important to you and others - this helps us focus on what's really important to you.

4️⃣ A direct line to our developers: Paessler User Voice provides a direct line of communication between you and our product managers and development team. This interaction leads to a better understanding of your challenges, resulting in faster resolutions and a better overall experience.

5️⃣ Stay connected to your requests: Now you can track the progress of your feature requests. This allows you to stay up to date on all changes and developments related to your suggestions, keeping you connected to the evolution of the product. Your involvement doesn't end with a suggestion; you can see it become a reality.

6️⃣ Knowing the strategic direction: Understand when features you voted for will become part of our roadmap and what stage they are currently at. You will better understand the strategic direction in which we are moving and can actively contribute to it. 

Why this is a win-win

By implementing Paessler User Voice, our development roadmap reflects your real-world needs. For you, this means that your feedback becomes an integral part of our product strategy. This collaborative approach results in a product that not only meets, but exceeds your expectations.

Our newly structured roadmap

We've also introduced a clearly structured roadmap within Paessler User Voice that gives you a better overview of current development items.
👉 Visit our roadmap to see what we're working on right now.

The new roadmap structure provides several benefits:

Clear visibility into feature development stages

Better understanding of our product direction

Transparency about what features are coming next

✅ Ability to track how community feedback shapes our priorities 

 

♥️ Your input is invaluable, and we're excited to be on this journey with you to create a product that serves you better than ever.

Test our new feature request tool

Ready to make your voice heard? Visit Paessler User Voice now and start sharing your ideas to help shape the future of PRTG.