Introducing the new Zoom Service Status sensor in PRTG

 Originally published on September 16, 2020 by Michael Becker
Last updated on September 16, 2020 • 3 minute read

Remote working and teaching is becoming increasingly common in companies and schools across all countries. Today, more and more people, students, and pupils are working and learning from home. As a result, companies and educational institutions need to ensure that their staff have the tools to provide the best communication experience within their own four walls.

Many administrators and IT managers therefore provide Zoom. The uniform communication platform with priority for video offers such a wide range of functions. But like any other application, it is not infallible and services may not be available. For this reason, PRTG offers a native sensor to monitor the global Zoom services, along with some other sensors, as of version 20.3.61.

 

Let's take a closer look at the Zoom Service Status sensor.

This sensor monitors the global status of each Zoom service (https://status.zoom.us/) and shows the operational states of the services and according error messages if something goes wrong. The sensor can show the following:

  • Zoom Meetings
  • Zoom Cloud Room Connector
  • Zoom Dashboard & Reporting
  • Live Streaming
  • Web SDK
  • Download Center
  • Zoom Video Webinars
  • Zoom Connector for Cisco
  • REST API
  • … and much more

PRTG-Zoom-Service-Health-Sensor

The screenshot above shows all channels of the sensor. In this example, the channel Zoom Meetings is defined as the primary channel. This can, of course, be configured according to your needs:

PRTG-Zoom-Primary-Channel-Settings

Please have a look here for more details:

👉 PRTG Manual: Zoom Service Status Sensor

If you want to know which sensors and features we are working on, it is worth taking a look at our roadmap.

 

Do you use Zoom in your company or at school? What is your experience? We are looking forward to your comments!