Remote monitoring from the cloud: the future of our industry?
Originally published on September 23, 2022 by Joachim Weber
Last updated on September 23, 2022 • 12 minute read
Monitoring and its many faces
First of all, it is important to understand that there is no such thing as simply "monitoring from the cloud", especially since "traditional" IT monitoring does not have just one face. As our esteemed colleague Thomas pointed out in an article for LANline (highly recommended for our German readers), IT monitoring can be divided into 3 main areas according to its broad spectrum of functionality, namely IT infrastructure monitoring (IIM), network performance monitoring (NPM) and application performance monitoring (APM).
A couple of thoughts on this:
- IT infrastructure monitoring refers to the monitoring of servers or standard applications as well as hardware, storage, and other infrastructure elements. IIM involves the ongoing monitoring of the functionality of operations and workflows in the corresponding system environment. In the process, it must be able to retrieve and evaluate data from a wide variety of devices and applications.
- Network Performance Monitoring solutions collect network data packets from many sources using SNMP and flows. NPM is about monitoring network devices and data streams passing through these devices. Tools can utilize different types of telemetry, including device metrics, network flow data, and packet data. Everything users do on a network requires packets, which carry data across the network.
- With Application Performance Monitoring, the monitoring of applications (such as an online store or CRM systems), the focus is clearly on the user experience.
💡 It's not without reason that numerous cloud-based solutions can already be found among APM offerings today. After all, applications are increasingly running in the cloud, and it stands to reason that they should also be monitored from the cloud. In fact, many solutions in this area are relatively young and designed from the outset to be cloud-native, which brings both advantages and disadvantages.