Keep track of your distributed data centers with ITOps board

 Originally published on October 12, 2022 by Michael Becker
Last updated on January 23, 2024 • 6 minute read

Large companies usually have distributed data centers, which brings significant advantages in terms of aspects like performance and efficiency. The data centers might be distributed within a city, a country or even worldwide. However, the challenge always remains the same - not to lose the holistic overview.

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The basic requirement is a monitoring solution that can monitor and display all systems, devices, traffic and applications in large IT environments with thousands of devices and systems in multiple locations. The ITOps Board, which is exclusive to PRTG Enterprise Monitor, solves exactly this challenge - combining a scalable monitoring solution for large IT infrastructures with a service-oriented overview of multiple PRTG servers.

How ITOps Board works

ITOps Board collects, correlates and organizes alerts and notifications from one or more PRTG servers to create a business-oriented view of your network and infrastructure. It creates dependency diagrams, clear and focused dashboards, and automated incident workflows.


Features of the ITOps Board

  • Multi-server dashboards
    ITOps Board makes it easy to build real-time dashboards across multiple PRTG servers. It gives you a central overview of everything that matters based on services and your role.
  • Business service monitoring
    ITOps Board gathers alerts and notifications from all your PRTG servers. It correlates them by business service, offering a service-oriented overview in addition to the detail view as you know it from the PRTG web interface. This helps you to gain a quick overview of your entire IT, to prioritize, and to focus on what really matters.

ITOps Board

  • Automated alert management
    ITOps Board continuously receives alerts from all your PRTG servers. It correlates them to services and prioritizes them according to roles. This way, ITOps Board filters and consolidates alerts, reducing general alert noise down to what really matters to you.
  • SLA modeling and monitoring
    ITOps Board defines Service Level Objectives (SLO) for each defined business service. Based on those SLO settings it calculates and displays Service Level Agreement (SLA) performance and availability. It sends warnings before an SLA is breached so you can react and solve the issue in time to prevent serious SLA violations. ITOps Board stores data about impacts on SLO in Elastic, enabling SLA reporting with third party tools like Kibana.

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