How Truma uses PRTG to monitor their factory floor

If you’re a camping fanatic in Europe, you have no doubt heard of Truma. Providing accessories for RVs over the past 7 decades or so, they have become a mainstay in the hearts of campers. Many of us here at Paessler are outdoors types, so you can imagine how much we enjoyed digging into how they use our Paessler PRTG monitoring software. We documented it in a case study here. But what was of particular interest to me as someone who writes a lot about PRTG in industrial settings was how they use it in their manufacturing environment.

Truma’s industrial setup

Truma has its headquarters near Munich, Germany, where it also has state-of-the-art manufacturing facilities. From robots on the factory floor through to automated screwdrivers, Truma’s setup can be considered modern – which also means that more OT devices are connected than ever before.

Truma, like many companies with manufacturing environments, found that this connectedness means that OT machines and systems require IT support – and consequently requires that the IT department and the industrial engineering teams work more closely together. One of the best ways to support this is the ability to bring OT components into the centralized monitoring tool.

PRTG helps Truma engineers and technicians gather data from their OT environment and bring it into a central place, where they can create dashboards covering their OT, IT and IIoT components. Additionally, they can make use of PRTG’s rights management to grant specific access to users. This helps them ensure they get the right monitoring data to the right teams.

Options for the future

While Truma mostly uses ping to check on their various machines and systems, PRTG gives them a lot to work with for their future monitoring strategy, too. As Andreas Schmidt, a senior systems engineer at Truma says: “We can only benefit from the software’s increasing compatibility with industrial protocols and methods such as Modbus, OPC UA, and MQTT.”

Indeed, Paessler has been extending its industrial capabilities over the past two years, and it will continue to do so moving forward.

Truma’s full solution

Truma uses PRTG for a lot more than just their OT monitoring, and they have even set up an alert management solution using a combination of PRTG and Derdack Enterprise Alert. To get an overview of their solution, read about how Truma secures its production, business processes, and IT with Derdack and PRTG.

To find out more about using PRTG for OT and IIoT, go here, or get in touch with one of our industrial monitoring experts.