I'm pretty sure you know the answer to the Great Question of Life, the Universe and Everything. However, you may find yourself in the awkward position that "42" does not fully help you with using PRTG. In this case, we provide you with various support resources, which I would like to introduce to you today.
In our PRTG Resource Center you will find a lot of our content for download - including white papers, scripts, cheat sheets, hands-on guidelines, roadmaps, tools, webinar recordings and online training courses. It's content that we have created over the years, all in one place for you. Feel free to visit our Resource Center and get the content of your choice.
Everyone starts out small. To make it easy for you to get started with PRTG, we have prepared an extensive collection of PRTG Getting Started Guides that build on each other. From the installation and configuration, to the explanation of all software modules and the debugging options, you get to know how to work with PRTG in detail.
No website is complete without an extensive Frequently Asked Questions section. 😉 Whenever you have a question before, while, or after buying PRTG, we will answer it for you in the FAQ section.
If you already use PRTG, I recommend our online manual. I used to prefer to download software manuals in PDF format. That was great until the next version change. From then on, I was always worried about missing something. Our complete, well-structured PRTG User Manual is available for you online.
The PRTG Knowledge Base is a treasure trove of information. Over the years, our customer support team, together with the PRTG community, has built up a huge collection of knowledge. Whenever you have a question you can't find an answer to in the User Guide, look at our Knowledge Base.
In our PRTG Sensor Hub you will find free, useful scripts, plugins and add-ons for PRTG — written by Paessler employees and dedicated PRTG users around the world. Our Sensor Hub is constantly being expanded and updated - so check back regularly to make sure you don't miss anything!
Of course you can contact our excellent PRTG Support Team at any time. Our service teams strive to respond within one business day (Monday - Friday). Depending on whether you have technical questions about using PRTG, would like to use PRTG Network Monitor in the future or have a general question — our service teams will be happy to help you.