When a machine breaks down, the cost goes beyond just fixing it. Production halts, supply chains get disrupted, and delays become expensive. Dätwyler, a company with a long history in cable manufacturing that has since evolved into a provider of IT and OT solutions, knows this all too well. Their approach? Smart monitoring with Paessler PRTG.
Machine failures happen for various reasons: mechanical issues, electrical faults, process disruptions, or even quality problems. Without a clear overview, identifying the root cause can be a challenge. That’s why monitoring plays a key role. Every plant is packed with sensors collecting mechanical and operational data. By bringing this information together in one system, Dätwyler optimizes its processes and reduces costly downtime.
If we monitor a plant online, people who sit in the office rather than stand by the machines can directly see on their screen if something’s going wrong!
Richard Schreiber, Head of Production Engineering, Dätwyler IT Infra AG
Gone are the days when operators had to be physically present to detect a problem. With online monitoring, Dätwyler’s teams can see machine statuses from their desks. If a plant slows down, encounters an error, or stops completely, the right people can react immediately. This real-time insight speeds up troubleshooting and minimizes downtime.
At Dätwyler, PRTG plays a crucial role in both IT and OT monitoring. It provides a complete view of their infrastructure, from servers and network clients to the production floor. By using PRTG across both IT and OT, they eliminate the need for multiple monitoring systems and extensive training. With a unified approach, they can track correlations between IT and OT issues and take faster, more informed actions.
Play the video and explore how Dätwyler uses PRTG Network Monitor to ensure the smooth operation of their production facilities.
Service quality is a top priority for Dätwyler. They don’t just produce; they also deliver to customers on strict deadlines. Detecting machine issues early means they can take proactive measures, reducing the risk of delayed shipments. This not only improves internal efficiency but also strengthens customer trust. Thanks to their partnership with Paessler, Dätwyler can even offer joint IT and OT monitoring solutions to their customers.
PRTG doesn’t just help Dätwyler prevent downtime - it also cuts costs significantly. Instead of waiting for failures to happen, they receive alerts the moment something irregular occurs. Whether it’s a motor running longer than expected or an unusual energy spike, early warnings allow them to send mechanics before breakdowns occur. This proactive approach saves money, prevents disruptions, and keeps production running smoothly.
For Dätwyler, monitoring isn’t just about keeping an eye on machines. It’s about efficiency, cost savings, and staying ahead of problems. With PRTG, they’ve found a way to merge IT and OT monitoring into a single, powerful system. The result? Less downtime, lower costs, and better service for their customers.
Want to see how PRTG can optimize your IT and OT monitoring? Try PRTG Network Monitor free for 30 days and experience a hassle-free monitoring experience.