Paessler Named an April 2019 Gartner Peer Insights Customer's Choice for IT Infrastructure Monitoring Tools

 Originally published on May 10, 2019 by Shaun Behrens
Last updated on March 03, 2022 • 5 minute read

The Paessler team is excited to announce that we have been recognized as an April 2019 Gartner Peer Insights Customers’ Choice for IT Infrastructure Monitoring Tools. Our team at Paessler takes great pride in this distinction, as customer feedback continues to shape our products and services.

According to Gartner: "The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals."

To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contributed to the distinction:

"<PRTG> automatically alerts us if any of our alert triggers or thresholds have been hit. This has saved us time & money in knowing exactly when an issue occurs so we can combat it immediately. Before PRTG, we had manual network monitoring setup or would have to rely on someone reporting the issue to us. PRTG has been a valuable resource in our enterprise."

Help Desk Technician, Transportation Industry (read the review)


"The Software looks deceptively simple and easy but when you start doing things you will find, that you can do a lot more than is apparent before. We, for example, also used it to monitor whole business processes with a bit of creativity involved in setting up the monitoring. Also their support is very quick and helpful even for topics which might not be directly related to their Software. So all over an extremely positive experience."

CIO, Construction Industry (read full review)


"Simple to get running. I took only 3 hours to get all basic supervision tests (disk space, RAM, CPU, ping, RDP, HTTP) on a mid size infrastructure of 6 Vsphere hosts and 70 virtual machines. Added a few more hours to do more complex tests to check applications health, some services runnings and so on. Simple does not mean less powerful. you can do some really advanced supervision tests there"

Responsable Systemes et Reseaux, Manufacturing Industry (read full review)


Read more reviews for Paessler here.

Everyone at Paessler is deeply proud to be honored as an April 2019 Customers’ Choice for IT Infrastructure Monitoring Tools. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice announcement.

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have a Paessler story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.


The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.