I've spent most of my career in cybersecurity, and one thing I've learned is that trust isn't just handed out. It's earned. When you're running a network monitoring solution like Paessler PRTG, you're giving it visibility into the most critical parts of your infrastructure. That's not a small thing. It means you need to know that the company behind the tool takes security as seriously as you do.
That's why I'm genuinely proud to share that Paessler has completed our first SOC 2 Type 2 and ISO 27001 audits with no deviations or findings while maintaining our ISO 9001 certification. But beyond the acronyms and audit reports, I want to talk about what this actually means for you.
If you've ever been stuck in a vendor approval process (answering the same security questionnaire for the tenth time, waiting weeks for procurement to sign off, or explaining to your compliance team why this tool is necessary), you know how frustrating it can be. These certifications exist to solve that exact problem.
Here's what we've validated:
What does "no deviations or findings" mean? It means the auditors didn't find gaps or weaknesses in our controls. It means we didn't just pass; we demonstrated that our security practices are solid, documented, and consistently applied.
Let me be direct: these certifications aren't just checkboxes for us. They solve real problems you face when evaluating, deploying, or justifying monitoring tools in your environment.
If you're part of a regional or departmental IT team within a larger organization, you know the drill: corporate security wants documentation. They want proof. Instead of weeks of back-and-forth questionnaires, you can hand them independent attestation of our security practices. That shortens approval timelines and gets you monitoring faster.
For IT teams in healthcare, financial services, and government, compliance isn't optional. Procurement and compliance departments require this documentation before they'll approve a vendor. ISO 27001 addresses European market requirements, while SOC 2 Type 2 covers North American standards. We've done the work so you don't have to explain or justify it.
If you rely on PRTG to monitor infrastructure where downtime affects operations, safety, or service delivery, you need to trust that we've got our own house in order. These independent audits confirm that our security controls are designed, implemented, and operating effectively. You can focus on your infrastructure, not ours.
We know you're tired of filling out the same vendor security assessments. These certifications pre-emptively answer the hardest questions. Instead of "Can you prove your security controls?" you can point to third-party validation and move forward.
Getting through SOC 2 Type 2 and ISO 27001 audits with no findings doesn't happen by accident. It required months of preparation, documentation, process refinement, and validation across every part of our organization. We had to prove, through evidence, not promises, that our security controls work as designed and that we follow them consistently.
That included:
The result? No deviations. No findings. Just validation that we're doing what we say we're doing.
PRTG monitors the infrastructure that keeps your organization running. That means you trust us with visibility into your most critical systems: your network, your servers, your applications, your OT environments. That trust isn't something we take lightly.
We pursued these certifications because our customers increasingly face procurement and compliance requirements that demand independent validation of vendor security practices. We wanted to make sure that when you choose PRTG, you have the documentation you need to get approval and the confidence that we're protecting your data with the same rigor you expect from your own security team.
Security isn't a feature you bolt on at the end. It's foundational. It's embedded in how we design, develop, deploy, and support PRTG. These certifications prove it.
Achieving SOC 2 Type 2 and ISO 27001 isn't a finish line; it's a commitment to continuous improvement. These standards require ongoing adherence, regular audits, and constant validation. We'll continue to maintain these certifications because that's what you need and what you deserve.
If you're evaluating PRTG, considering an upgrade, or justifying your monitoring tool to procurement or compliance teams, these certifications give you the independent validation you need. You can deploy PRTG knowing that our security practices meet globally recognized standards and that we've proven it through independent audits.
Your infrastructure is complex. Your monitoring tool shouldn't add complexity to your security posture. With SOC 2 Type 2, ISO 27001, and ISO 9001, we've done the work to prove that PRTG is built on a foundation of security, quality, and accountability.
If you have questions about our certifications, need documentation for your procurement process, or want to talk through how PRTG fits into your compliance requirements, reach out to us at security@paessler.com. We're here to help.