Steven Aguilar is a Technical Consultant and Trainer at Paessler AG, bringing over 10 years of hands-on experience in network infrastructure and IT operations. His expertise spans network support, firewall configuration, switching, routing, and wireless technologies — specializing in helping organizations design, deploy, and optimize robust monitoring solutions using PRTG Network Monitor.
\nBefore joining Paessler, Steven built a diverse career working with leading network technology vendors including Cisco, SonicWall, and Plume, where he provided technical support, solution architecture, and internal training programs. This cross-vendor experience gives him a unique perspective on how different network ecosystems integrate with comprehensive monitoring strategies, allowing him to deliver practical, real-world guidance to IT teams across industries.
\nSteven is a Cisco Certified Network Associate (CCNA) and a CCNA Certified Instructor — credentials that underscore his deep technical knowledge and commitment to education. Over the course of his career, he has graduated more than 100 CCNA students, empowering them with the skills needed to advance their careers in networking and infrastructure management. His teaching philosophy centers on translating complex technical concepts into clear, actionable insights that professionals can immediately apply in their day-to-day operations.
\nAt Paessler, Steven focuses on training and consulting, working directly with customers to maximize the value of their network monitoring investments. He develops custom training sessions, troubleshoots advanced monitoring challenges, and helps IT teams establish best practices for maintaining visibility, performance, and uptime across distributed networks.
\nWhat drives Steven's work is the intersection of technology and people — he believes that the best network solutions aren't just technically sound, but also empower teams to work smarter, troubleshoot faster, and build more resilient infrastructures. His passion lies in demystifying networking complexity and equipping IT professionals with the confidence and tools they need to succeed.
Connect with Steven on \nLinkedIn" --- [](https://www.paessler.com/) [Blog Home](https://blog.paessler.com) \> Steven Aguilar  # Steven Aguilar ## **Technical Consultant & Trainer, Paessler AG** Steven Aguilar is a Technical Consultant and Trainer at Paessler AG, bringing over 10 years of hands-on experience in network infrastructure and IT operations. His expertise spans network support, firewall configuration, switching, routing, and wireless technologies — specializing in helping organizations design, deploy, and optimize robust monitoring solutions using PRTG Network Monitor. Before joining Paessler, Steven built a diverse career working with leading network technology vendors including Cisco, SonicWall, and Plume, where he provided technical support, solution architecture, and internal training programs. This cross-vendor experience gives him a unique perspective on how different network ecosystems integrate with comprehensive monitoring strategies, allowing him to deliver practical, real-world guidance to IT teams across industries. Steven is a Cisco Certified Network Associate (CCNA) and a CCNA Certified Instructor — credentials that underscore his deep technical knowledge and commitment to education. Over the course of his career, he has graduated more than 100 CCNA students, empowering them with the skills needed to advance their careers in networking and infrastructure management. His teaching philosophy centers on translating complex technical concepts into clear, actionable insights that professionals can immediately apply in their day-to-day operations. At Paessler, Steven focuses on training and consulting, working directly with customers to maximize the value of their network monitoring investments. He develops custom training sessions, troubleshoots advanced monitoring challenges, and helps IT teams establish best practices for maintaining visibility, performance, and uptime across distributed networks. What drives Steven's work is the intersection of technology and people — he believes that the best network solutions aren't just technically sound, but also empower teams to work smarter, troubleshoot faster, and build more resilient infrastructures. His passion lies in demystifying networking complexity and equipping IT professionals with the confidence and tools they need to succeed. Connect with Steven on [LinkedIn](https://www.linkedin.com/in/steven-aguilar-23817394/) [](https://blog.paessler.com/router-monitoring-with-prtg-when-internet-works-but-performance-doesnt) ## [Router Monitoring with PRTG: When Internet "Works" But Performance Doesn't.](https://blog.paessler.com/router-monitoring-with-prtg-when-internet-works-but-performance-doesnt)  By [Steven Aguilar](https://blog.paessler.com/author/steven-aguilar) Feb 2, 2026 • 11 minute read  ### Psst!  You there! We've got something wickedly cool to offer: our weekly tech newsletter. It's refreshingly un-annoying and packed with mind-blowing tech goodness. It'll be your favorite email each week! Expect awesomeness straight to your inbox. 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