The next version of Android, Android 6.0, has just been released, and it contains some important changes that affect apps like PRTG for Android. Since many of you will be upgrading over the next few months, we'd like to tell you how to keep the app running smoothly afterward.
The biggest change is a new system feature called Doze Mode:
After a period of inactivity, like leaving your phone unplugged on a table for a few hours, your device will go into an extremely low power mode.
That's great for your battery life, but if you've been relying on pull notifications (specifically, the Alarm or Ticket Notifications), you'll find that in Doze Mode they either don't run at all, or don't run quite as you would expect.
The way to get things back to how they were is simple:
Another major change is something that Google calls App Standby. If you don't use PRTG for Android for a few weeks, the system may put it into a different low-power state, which might cause pull notifications to not run and widgets to not update. To be on the safe side, if you use widgets, you might want to follow the above instructions to whitelist the app. And don't worry—despite the warnings, even if PRTG for Android is whitelisted, you still have full control over how often it runs in the background.
If you have any questions or run into problems, just email us and we'll be happy to help!